Refund Policy
Redfort Tech refund policy for wholesale orders. Refund timelines, methods, and conditions for B2B buyers.
Refund Policy
Once a return is received and inspected at our warehouse, refunds are processed according to the following guidelines.
Refund Timeline
| Payment Method | Refund Timeline |
|---|---|
| Wire Transfer / ACH | 5-7 business days |
| Credit Card | 3-5 business days |
| Net Terms (Invoice) | Applied as credit to account |
| Purchase Order | Credit memo issued within 3 business days |
Partial Refunds
Partial refunds may be issued when:
- Only a portion of the order is returned.
- Items show signs of use or are missing original packaging.
- Restocking fees apply (see Return Policy).
Account Credits
For approved wholesale accounts, refunds can be applied as account credit for faster processing. Account credits can be used on any future order and do not expire.
Disputes
If you disagree with a refund amount, contact your account manager within 14 days of the refund notice. We will review the case and provide a resolution within 5 business days.